Features
Streamlined Bookings
An intuitive, modern, easy to use calendar. View and track appointments via our app, get push notifications for bookings, rescheduled or cancelled appointments, set custom online availability and more.
Payment Processing
Process payments in seconds with our in-built online payment processing (no terminal required) or via our integrated tap machine (terminal required). Easily track owed money and send invoices for fast and secure payment.
2 Way SMS
Send SMS from just 11c (in-bound free). Request appointment confirmation from clients which instantly update in your calendar. Easily send follow-up, referral thank you and birthday messages via our automated features.
Online Rebates
Get paid quickly. We're integrated with Medipass for on the spot digital health fund claims with participating funds. No terminal required. Just insert your Medipass API key to get started.
Telehealth
Our in-built video calling feature makes Telehealth consults run seamlessly. Unique links are automatically created for every consult and sent to your client 15mins before the session start time.
Product Orders
Keep track of your sales & stock levels with our innovative products management feature. Prescribe or recommend products to clients for easy purchase via their My Appointments account 24/7.
Mobile App
Run your business on the go. With our free mobile app, you can easily book, cancel or reschedule appointments, process payments, add clients to your wait list, take appointment notes and more.
Plus More
Secure client records, customisable online intake forms, treatment notes and more. Coming soon, you can also manage classes, packages & events with optional recurring billing.
Frequently asked questions
The My Appointments platform is built to IS0 27001:2013 standards, an internationally recognised best practice framework for Information Security Management System. All data is stored on Australian servers and backed up daily. Payment details are stored end to end encrypted.
Yes. When you create an account, our system will generate a code that you simply need to copy and paste onto your website. Clients can then book an appointment from your website which is automatically added to your My Appointments account.
Survey’s show that 62% of clients book appointments outside of usual trading hours. For this reason, our system has been optimised to facilitate the online booking process. You can however choose not to accept online bookings by adjusting your settings.